Topics
discussed on 1/6:
Also
merging content from previous email so that you all have one view of it.
Book:
How to Memorize Anything by Aditi Singhal, Sudhir Singhal.
Topic:
Understanding Memory
Wondering
why we forget things we did just few minutes back. Let understand how human
memory works:
- Potential of memory: 100 billion neurons, each about 1000
connections to store knowledge exponentially increase memory with each
connection to about 2.5 petabytes.
- Memory would improve with more knowledge we feed to it, has not
much impact due to age
- We are all Equal: Each individual has almost the same size of
memory (Same hardware 😊)
How
are memories formed: (3Rs of Memory) Registration, Retention, Recollection
- Registration: (Critical step in ensuring we remember)
- Missing Keys: You were not able to remember where you placed keys
because you never consciously register where when you kept those
somewhere
- We register information with five senses: Sight, Hearing, Smell,
Taste, Touch. Associate information with more senses to remember
it better.
- Retention:
- E.g. We forget Words learned few days back, It’s Memory
leak.
- Strong association with prior knowledge, clear,
vivid, imagery followed by periodic revision are key to the
retention
- Important aspects:
i.
Attention: Focus/attention
to the fact/information makes strong imprint on memory creation.
Information stored without specific attention is more likely to get lost.
Attention/Focus means stable mind thinking only one thing at a time. Mere
repetition/revision without focus will not improve memory
ii.
Interest: Interest
play big role in forming stronger bonds in brain. We remember
things/information which interests us for longer even till end of life.
iii.
Emotions: Similar
to interest, emotional attachment has much stronger impact to memory. We almost
never forget something which has emotional impact to us.
- Recollection:
- E.g. A subject studied well but not able to answer during exam
- State of mind at the time of recollection impacts ability to
recollect.
- Meditation, relaxation helps improving recollection.
- Quite a few techniques are described in book for Training Memory.
Happy practicing… 😊
Book: 7
Habits of Highly Effective People:
- Paradigms and
Principles:
- Character Ethics == Foundation of success: Integrity,
humility, fidelity, temperance, courage, justice, patience, industry,
simplicity, modesty.
- Personality Ethics -- (Secondary Greatness): Public
image, attitude, behavior, skills and techniques
- Ensure you work towards improving Character than Personality.
- Habit 1: Be
Proactive --You are the creator
- It means we are responsible for our own lives
- Our behavior is function of our decisions
- Habit 2: Begin
with the end in mind
- Create your personal
Mission Statement
- Habit 3: Put first
things first
- Time Management topic
described below
- Habit 4: Think Win-Win
- Win-Win topic described
below
- Habit 5: First Seek to
Understand and then to Be Understood
1. Seek
to Understand
a. Influencing
others
i.
You cannot influence just with techniques -
others will sense duplicity and manipulation
ii.
Real Key to your influence is you as an example,
your actual conduct
iii.
Your example flows naturally out of your
character or the kind of person you truly are
iv.
Public performance and private performance
should match
b. Empathic
listening
i.
"Seek first to understand"
ii.
We're filled with our own rightness, our own
autobiography.
1. Our
conversation become monologues
iii.
We may practice pretending., attentive
listening, paying attention and focusing energy on the words.. This is not
enough
iv.
Active listening
1. Should
not be with intent to reply, to control, to manipulate.
2. Should
be with intent to understand. - another person's frame of reference.
3. Empathy
is not sympathy (Sympathy - means you agree with someone, it makes others
dependent).
4. Empathy
means you fully, deeply, understand that person, emotionally as well as intellectually.
5. Communication
- only 10% words, 30% - sound and 60 % body language.
6. Listen
with your ears, eyes and heart.
7. Listen
for feeling, for meaning, for behavior. You intuit, you sense, you feel.
8. Empathic
listening gives accurate data.
v.
Diagnose before you prescribe.
i.
Four Autobiographical responses.
1. Evaluate
- agree or disagree
2. Probe
- ask questions
3. Advise
- we give counsel based on our own experience
4. Interpret
- try to figure out people to explain their motives, behavior based on motives
2. Seek
to be Understood
1. Seeking
to understand requires Consideration. Seeking to be understood takes Courage.
2. Ethos
- Personal credibility, the faith people have in your integrity and competency.
3. Pathos
- it's the feeling - alignment with the emotional thrust of another person's
communication
4. Logos
- the reasoning part of the presentation.
5. Effective
Presentation
i.
Ethos, Pathos, Logos - your character,
relationships and logic.
ii.
Jumping directly to logic is biggest mistake.
First take into consideration Ethos and Pathos.
Topic Effective management is putting first
things first. (Time Management)
Management is discipline, carrying it out
Four generations of time management
First generation- Notes and checklists - recognition and inclusiveness
to the many demands placed on our time and energy.
Second generation - calendars and appointment books
Third generation - prioritization, clarifying values, comparison of
relative worth of activities--- specific goals - short term and long-term
targets - daily planning
Fourth generation focus on preserving and enhancing relationships
and accomplishing results rather than just time and things management.
Opportunities to develop rich relationships,
spontaneity and quality of life
Quadrant II Focus:
|
|
Urgent
|
Not
Urgent
|
|
Important
|
I
Activities:
Crisis
Pressing problems
Deadline-driven projects
|
II
Activities:
Prevention,
PC activities
Relationship
building
Recognizing
new opportunities
Planning,
recreation
|
|
Not Important
|
III
Activities:
Interruptions, some calls
Some mail, some reports
Some meetings
Proximate, pressing matters.
Popular activities
|
IV
Activities
Trivia, busy work
Some mail
Some phone calls.
Time wasters
Pleasant activities
|
|
|
Urgent
|
Not
Urgent
|
|
Important
|
I
Results:
Stress
Burnout
Crisis Management
|
II
Results:
Vision,
perspective
Balance
Discipline
Control
Few
crisis
|
|
Not Important
|
III
Results:
Short Term Focus
Crisis Management
Reputation-chameleon Character
See goals and plans as worthless
Feel Victimized, out of control
Shallow or broken relationships
|
IV
Activities
Total irresponsibility
Dependent on others or institutions for basics
|
Topic
Think Win-Win
Win-Win:
Win-Win or no Deal.
Win - Lose
Lose - Win
Lose/Lose
Five
Dimensions of Win/Win
Exercise of
each of the unique human endowments - self-awareness, imagination, conscience,
and independent will in our relationships with others
The
principle of Win/Win is fundamental to success in all our interaction and it
embraces five interdependent dimensions of life.
Begins with
Character and moves towards relationships out of which flow agreements
Its
nurtured in an environment where structure and systems are based on
Win/Win and it involves process
Character: - This is foundation. Everything
is built on it
3 Character traits:
1.
Integrity -
Habit 1,2 and 3 help us develop integrity.
2.
Maturity -
balance between courage and consideration If person can express his feelings
and convictions with courage balanced with consideration for the feelings and
convictions of another person, he is mature.
0.
Abundance Mentality
a.
Paradigm
that there is plenty out there for everybody.
b.
People
with scarcity mentality have a very difficult time sharing recognition and
credit, power or profit - even with those who help in production.
c.
Public
Victory does not mean victory over other people. It means success in effective
interaction that brings mutually beneficial results to everyone involved.
Relationships
1.
The
trust, the Emotional Bank Account, is the essence of Win/Win.
2.
A
relationship where bank account are high and both parties are deeply committed
to Win/Win is the ideal springboard for tremendous synergy (Habit 6).
Agreement
Note: An agreement means very little in letter
without character and relationship
Five elements of Win/win agreements:
1.
Desired results: (not methods) identify what is to be done and when
2.
Guidelines:
specify parameters (principles, policies)
3.
Resources:
identify the human, financial, technical or organizational support available to
help accomplish the results.
4.
Accountability: sets up the standards or performance and the time of evaluation
5.
Consequences:
good and bad, natural and logical what does and will happen as a result of
evaluation.
Developing win/win performance agreement is the
central activity of management.
Systems
Win/Win can only survive in an organization
when the systems support it.
Often the problem is in the system, not in the
people. If you put good people in bad systems, you get bad results. You have to
water the flowers you want to grow.
As People really learn to think Win/Win, they
can set up the systems to create and reinforce it. They can transform
unnecessarily competitive situations to cooperative once they can
powerfully impact their effectiveness by building both P and PC.
In business executives can align their systems
to create teams of highly productive people working together to compete against
external standards of performance.
Process
First, See the problem from the other point of view-
Seek to understand and to give expression to the needs and concerns of the
other party as well as or better than they can themselves
Second, identify the key issues and concerns (not
positions) involved
Third determine what results would constitute a
fully acceptable solution
Fourth identify possible new options to achieve those
results.
